BEFORE ARRIVING

EU/EEA citizens can enter Croatia with just a valid ID card (or passport) and then need to register at the Central police station if staying for more than 3 months to regulate the residence permit.

Citizens of the USA, Australia, Canada, etc. (for full list see Ministry of Foreign and European Affairs) can enter Croatia with a valid passport and then apply for the residence permit in Zagreb. Check with the Croatian embassy in your country of residence which documentation you will need for your application in Zagreb and make sure you take it along when coming to Zagreb.

NON-EU/EEA citizens coming from a country that has a visa-regime with the Republic Croatia need to apply for a visa via the Croatian embassy in their home country before departing for Croatia.

The list of countries whose nationals need a visa to enter Croatia can be found at the pages of the Ministry of Foreign and European Affairs.

Visas CANNOT be applied for or extended in Croatia! Please contact the Croatian embassy in your country of residence for more information. You will receive an acceptance letter that covers some of the documentation needed for your visa application as soon as your complete application has been approved by the faculty/academy of the University of Zagreb that will host you.

IMPORTANT! Please bear in mind that the visa application process might take up to several weeks or even months so do try to file your application as soon as possible. 

You might need the originals of your "Letter of Acceptance" for your visa application; if so, please let us know as early as possible so that we can send it to you via mail in time and do also provide a shipping address.  

• number assigned by the Tax Administration of the Croatian Ministry of Finance. 

• prerequisite for signing service contract

• not needed for ERASMUS+ Mobility Agreements

• FEB International Office will request OIB for incoming guests

Short-term stay: less than 3 months/90 days

Travel health insurance (non-EU) or EHIC card (EU)

Hotel Dubrovnik

Address: Ljudevita Gaja 1, PP 246, 10000 Zagreb, Croatia

Phone: +385 1 4863 512

Canopy by Hilton Zagreb

Address: Ul. kneza Branimira 29, 10000, Zagreb

Phone: +385 1 4559 505

• HomeinZagreb,  www.homeinzagreb.com 

• trawerk 

• zagrebwest

• rentinzagreb

• airbnb

• gohome

Public Transportation 

There are three means of public transportation - trams, buses and city railway. They operate all day (every few minutes) and night (every hour). 

Tickets can be bought at newsstands. There are tickets at the price of 0.53 EUR, which are valid for 30 minutes, tickets at the price of 0.91 EUR, which are valid for 60 minutes, as well as tickets which cost 1.33 EUR and are valid for 90 minutes. Make sure that you validate your ticket once you board: a non-validated ticket is as good as no ticket at all! Tickets can be validated in the yellow machines placed next to the first and/or last tram door.

Daily tickets are available at a price of 3.98 EUR. Monthly or annual tickets can also be bought in ZET (Zagreb Electric Tram) offices at a reduced price (www.zet.hr). 

Money Matters

Currency: Euro (EUR)

Credit Card Services Mastercard, VISA, Diners Club and American Express are widely accepted in shops, hotels and restaurants. There are many ATMs in the city.

Banks

Banks are generally open to the public between 8 am and 7 pm. You may change foreign currency at all banks. In money exchange offices, the exchange rate is somewhat more favourable and the service is generally faster. There are many such offices in the city and they are usually open between 8 am and 6 pm, but those at the main train station (Glavni kolodvor) and bus station (Autobusni kolodvor) are open 24 hours. On Saturdays some banks are open between 8 am and 12 noon. On Sundays and holidays both banks and exchange offices are closed. Currency exchange is, however, possible at hotels’ reception desks.

Telephone, Postal and Internet Services

If you have a mobile phone you can easily buy prepaid starter sets. The networks in Croatia are A1 (091), T-Hrvatski Telekom (098), Tele2 (095), Tomato (092), Bonbon (097) and their cupons can be bought in newsstands (Tisak, iNovine, Daily News) or ATM machines. They also offer prepaid wireless Internet service.

Map of post offices: https://www.posta.hr/en/new-interactive-map-of-post-offices-parcel-lockers-and-post-boxes/9064.

Zagreb postal code is HR-10 000.

Rates for domestic calls are the same in the metropolitan area as well as nationwide.

Useful phone numbers

Croatian country code    +385

Zagreb city code     01

Police                                 192

Fire brigade                      193

Ambulance                       194

Emergency Call Service  112

Shops

Working hours:

Weekdays and Saturdays: 8 am to 8 or 9 pm

Sundays and holidays: varying

Pharmacies

Pharmacies are all over the city centre, and you can easily locate them by their green cross.

Pharmacies on duty on weekends and bank holidays:

• Trg bana J. Jelačića 2, tel. +385 1 48-16-159

• Ilica 301, tel. +385 1 37-50-321

• Grižanska 4 (Dubrava), tel. +385 1 29-92-350

• V. Holjevca 22 (Siget), tel. +385 1 65-25-425

• Ozaljska 1, tel. +385 1 30-97-586

Drinking Water

Water is drinkable and of a high quality in the public water supply system throughout the country.

Electricity

Voltage 220 V, frequency 50 Hz

Embassies in Zagreb

You will find the information about diplomatic-consular missions located in the Republic of Croatia on the web-pages of Croatian Ministry of Foreign Affairs.